Privacy Policy

I. PERSONAL DATA PROTECTION POLICY
IMPACT is committed to protecting the personal information and privacy of visitors to the Website and any person using its Services in general.

The purpose of this Personal Data Protection and Cookies Policy is to inform you:
• Of the types of personal data that we collect about you
• On the way in which your personal data is processed by IMPACT and its potential partners and subcontractors
• Of the terms and conditions of use of your personal data and your rights in this regard, in compliance with the European and Belgian legislation applicable to IMPACT
• All operations on your personal data are carried out in compliance with the regulations in force and in particular Regulation No. 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (hereinafter the “GDPR”), and any national legislation applicable to data protection.

1. DEFINITIONS
Personal data:
any information relating to an identified or identifiable natural person, directly or indirectly, by reference to an identification number or to one or more factors specific to them.
File:
any structured and stable set of personal data accessible according to specific criteria.
Data subject:
Natural person to whom the data being processed relates;
Data controller:
the entity that collects and processes personal data;
Data processing:
any operation or set of operations relating to such data, regardless of the process used, and in particular the collection, recording, organisation, storage, adaptation or modification, extraction, consultation, use, communication by transmission, dissemination or any other form of making available, reconciliation or interconnection, as well as blocking, erasure or destruction;
Recipient:
any person authorized to receive communication of the data other than the Data Controller, the Subcontractor, and the persons who, by reason of their functions, are responsible for processing the data;
Authorized third parties:
the authorities legally authorized within the framework of a particular mission or the exercise of a right of communication, to ask the Data Controller to communicate personal data to them;

2. IDENTITY OF THE DATA CONTROLLER
IMPACT is an association of several independent experts.
• Email address: info@impact-consult.net

3. PROCESSING OF PERSONAL DATA
As part of the operation of the site https://www. impact-consult.net , IMPACT collects data concerning you. This data is processed in accordance with the purposes provided for during collection, with some information being mandatory and other information optional.
Furthermore, IMPACT may be required to collect personal data for other purposes, taking care to obtain the prior consent of the persons concerned.

The processing implemented on our site is intended to allow:
• to contact us by form or via the email address made available to you;
• the development of statistics relating to site traffic;
• the management of email sending;

The collection of data is based on your consent, which you express by completing the contact form or by writing to us directly or on the basis of IMPACT’s legitimate interest in organizing the management of its services.
The processing of our customers’ data is based on the contract to which the customer is a party or on the prior consent of the prospect for prospecting operations.

In particular, IMPACT may collect the following data from you:
Contact form
• Identification data, professional data and contact data: title, surname, first name, email address, name of the organization, telephone number, fax number, postal address, website address, subject of messages, correspondence exchanged, date and time of messages
Email address: info@impact-consult.net
• Identification data: surname, first name, email address
• Contact data: subject of messages, correspondence exchanged, date and time of messages
Newsletter subscription:
• Identification data: surname, first name, email address, telephone number
• Professional data: name of the organization
Statistics; Cookies and other trackers
• Connection data: pages consulted by the user, the date and time of consultation, geographical location, origin of the connection (social networks, search engine, partner site, directory)

4. STORAGE PERIODS
IMPACT will keep your personal data in a secure environment only for the duration necessary to achieve the purposes for which they were collected or for the maximum retention period provided for by the legislation applicable in Belgium.
• Management of requests via the contact form: 1 year from receipt of requests
• Audience measurement and personalization of websites and mobile applications, cookie management: 13 months
• Newsletters: The duration of your subscription to the newsletter until you unsubscribe.

5. RIGHTS OF INDIVIDUALS
In accordance with Regulation (EU) 2016/679 on the protection of personal data, you have the right to ask the data controller for access to your personal data, the rectification or erasure of such data, and the limitation of the processing of your personal data.
You also have the right to object to the processing of your personal data for legitimate reasons, as well as the right to object to your data being used for commercial prospecting purposes.
Finally, you have the right to define general and specific guidelines defining the manner in which you intend these rights to be exercised after your death.
In accordance with the GDPR, you can also contact or file a complaint with the Commission for the Protection of Privacy (also known as the Data Protection Authority) at the following address: Rue de la Presse, 35 – 1000 Brussels (Tel. + 32 2 274 48 00 – Fax + 32 2 274 48 35 – commission@privacycommission.be) or with the supervisory authority of the country of your habitual residence, to exercise your rights.
To exercise these rights or for any questions about the processing of your data in this system, you can contact our Data Protection Officer (DPO), providing proof of your identity by reference to your customer number or any element that can identify your identity, otherwise please attach a photocopy of your identity document.
To exercise your rights, you can contact the IMPACT DPO:
• By electronic means: info@impact-consult.net

6. RECIPIENTS
The recipients of your personal data are IMPACT experts.
This personal data is not communicated to third parties. However, IMPACT reserves the right to transmit personal data to authorized third parties in order to meet its legal obligations, and in particular if it is compelled to do so by judicial requisition.
IMPACT requires all its service providers and partners to process personal data in accordance with IMPACT’s commitments regarding confidentiality and security.

7. SECURITY
Given the evolution of technologies, implementation costs, the nature of the data to be protected and the risks to the rights and freedoms of individuals, IMPACT implements all appropriate technical and organizational measures to guarantee the confidentiality of the personal data collected and processed and to ensure a level of security appropriate to the risk.
IMPACT ensures the security of your personal data by implementing data protection reinforced by the use of physical and logical security measures.
IMPACT has defined a personal data protection policy and informs any person acting under its authority who accesses this information of its confidential nature. In addition, IMPACT ensures that its technical service providers likely to have knowledge of the personal data respect the same confidentiality. However
, it is up to each user to ensure the security of personal data transmissions via the Internet. IMPACT cannot be held responsible for the transmission of personal data via the Internet.

8. TRANSFER OF PERSONAL DATA
The personal data collected on the site are exclusively reserved for IMPACT. No transfer is made outside the European Union.
IMPACT reserves the right to transmit your personal data in order to meet its legal obligations, and in particular if it is compelled to do so by judicial requisition.

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II. Cookie Policy
Cookies are data stored in an Internet user’s terminal equipment and used by the site to send information to the Internet user’s browser, and allowing this browser to send information back to the original site (for example a session identifier, the choice of a language or a date).
Cookies make it possible to store, for the duration of the validity of the cookie concerned, status information when a browser accesses the different pages of a website or when this browser subsequently returns to this website.
Only the issuer of a cookie can read or modify the information contained therein.
Several types of cookies may be used by the site:
• Cookies that are strictly necessary for browsing the site and must ensure its proper functioning;
• Cookies that allow statistics to be established on visits;

Google Analytics
IMPACT uses the services of the American company Google Inc.
The data collected using cookies is transmitted and stored by Google Inc. Google Inc. is a member of the Privacy Shield (EU-US Privacy Shield draft adequacy decision of June 12, 2016) and therefore ensures an adequate level of protection of personal data.
The Google Analytics service allows visitors to be counted and how they use the site to be identified. These cookies are placed and read on the user’s terminal equipment as soon as the user accesses a website using the “Google Analytics” service.
• You can obtain more information on the Google Analytics service by visiting the page http://www.google.com/analytics/learn/privacy.html.
• To block the use of Google Analytics: https://tools.google.com/dlpage/gaoptout

Social media sharing cookies
Social network cookies are managed by the publisher of the social network site. The publisher of the social network concerned may identify the User through the share buttons, even if this button was not used when consulting our site. Indeed, this type of application button is likely to allow the social network concerned to track a User’s navigation on the Site, simply by activating the User’s account on this social network (open session) on their terminal during their navigation on the site.
IMPACT has no control over the process used by social networks to collect information relating to the User’s navigation on the site and associated with the personal data they have. The User is invited to read the social network cookie management policy on the sites concerned. These protection policies must in particular allow the User to exercise their choices with these social networks, in particular by setting your user accounts for each of these networks.

Consent
When you browse our website, the deposit and reading of cookies allow us to analyze your browsing and measure the audience of the website.
You also have the option of managing the cookies used on the site by configuring your browser, as detailed below. The User is informed that, when connecting to the Site, cookies or other technologies are used, subject to the choice expressed by the User; this choice can be modified at any time.
A Cookie allows its issuer, during its period of validity, to recognize the terminal concerned (computer, tablet, smartphone, etc.) each time that this terminal accesses digital content containing Cookies from the same issuer. A cookie records information relating to the navigation of your computer on our site (the pages you have consulted, the date and time of consultation, etc.) that we can read during your subsequent visits.

You have several options for deleting cookies.
Indeed, while most browsers are set by default to accept the installation of cookies, you have the option, if you wish, to choose to accept all cookies, or to systematically reject them or to choose those that you accept depending on the issuer. To do this, you can install a cookie manager to add, delete, modify, search for, protect and block cookies.
You can also configure your browser to accept or reject cookies on a case-by-case basis before they are installed. You can also regularly delete cookies from your device via your browser.
Don’t forget to configure all the browsers on your different devices (tablets, smartphones, computers).
For the management of cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to modify your wishes regarding cookies. For example:
• for Microsoft Edge™: https://privacy.microsoft.com/fr-ca/privacystatement
• for Safari™: http://docs.info.apple.com/article.html?path=Safari/3.0/fr/9277.html
• for Chrome™: http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647
• for Firefox™: http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies
However, we inform you that by setting your browser to refuse cookies, certain features, pages, areas of the site may not be accessible, for which we cannot be held responsible.
We also draw your attention to the fact that, when you object to the installation or use of a cookie, a refusal cookie is installed on your terminal equipment.
If you delete this refusal cookie, it will no longer be possible to identify you as having refused the use of cookies.
Similarly, when you consent to the installation of cookies, a consent cookie is installed. Consent or refusal cookies must remain on your terminal equipment.

UPDATES
This policy comes into effect on October 1, 2020
To check for updates to our Policy, you should consult this page regularly.

DO YOU HAVE QUESTIONS?
The IMPACT DPO is at your disposal for any additional information regarding the use of data concerning you.
Please send your request by post to:

By email:

• info@naturmat.lu